Terms & Conditions
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Terms & Conditions
VIEWING OUR FURNITURE
We have a showroom and design studio in Bermondsey London, where we display a selection of our furniture collection. Visiting us is by appointment only so please contact us beforehand to make sure someone will be available to help. For directions and address please see our contact page.
We also participate in several design shows and events throughout the year, including The London Design Festival, in September and Clerkenwell Design Week in May. Keep an eye out in our news section for up-coming shows and events, or please sign-up for our mailing list.
HOW TO BUY
We sell our furniture to individuals directly and to the trade both directly andthrough a carefully selected network of design-led furniture dealers. If you’re interested in purchasing one or more of our products, please contact us to discuss.
Firstly, we confirm all details of your enquiry with a quotation to ensure all is as you are expecting. Once you are happy to proceed we then issue an invoice, which will outline all the details of your order.
For standard made to order items, a 50% deposit is required on receipt of our invoice, with the balance payable prior to dispatch. If the product is in stock, we ask for 100% payment prior to dispatch. For bespoke commissions or specials, we require a 50% deposit to start the design process, with the balance payable once drawings and details have been agreed.
Payments can be made via BACS transfer, cheque, PayPal or credit card. All details will be on our invoice.
The majority of our products are made to order and the lead times are from 4 to 10 weeks. However, this is just an estimate and we can inform you of a more accurate delivery date when quoting.
We do keep a limited amount of stock of certain items, so if your order is urgent please ask us for what we have available for express delivery.
For more detailed customer terms and conditionplease visit our Legal page.